COVID-19: Frequently Asked Questions

Frequently Asked Questions
Date: 3/25/20

What should I do if I think I may have symptoms or have been exposed?

KNOW BEFORE YOU GO! Call ahead to your primary care provider before you present to a medical facility. If you are a Konza patient or do not have a primary care provider you can contact us at 785-238-4711. A qualified member of our team will ask you questions regarding your health status (specifically fever and respiratory symptoms), and travel history. Based on public health guidelines, we will determine if you should be screened and provide information regarding next steps. Not everyone needs to be tested for COVID-19, most people will have mild illness and are able to recover at home. There is no treatment for COVID-19. .


If your symptoms are mild, you may care for yourself the way you would for the common cold. Do not go to work when you are sick, avoid going out in public, and follow recommendations to keep from spreading the disease to others in your home (see below). Spend time in a room separate from other household members and use a separate bathroom if possible. If you develop symptoms and have been exposed to a person thought or confirmed to have COVID-19, call PCP/Konza and you will be connected with a nurse who can help you determine if you need to be seen in the clinic and/or tested. The process recommended may be different for each person depending on symptoms and risk factors. Please avoid coming to a healthcare facility without calling ahead, unless it is an emergency.

Updated: 3/16/2020

10 Ways to Manage Respiratory Symptoms at Home

If you have fever, cough, or shortness of breath, call your healthcare provider. They may tell you to manage your care from home. Follow these tips.

If you develop emergency warning signs for COVID-19 contact urgent/emergency care immediately. Emergency warning signs include:


  • Trouble breathing.
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not inclusive, please consult your medical provider for any severe or concerning symptoms.


Where can I get coronavirus testing done?

Several places in the area can collect tests, but they can't be done without approval by a medical provider and the health department. If you develop symptoms, call your primary care provider and/or Konza and we can help you decide if you need an appointment (telehealth or in-person) and whether testing is appropriate for you. We have limited testing supplies in the area. Currently, we are not testing patients that do not have symptoms.


Where can I find updates?

Please follow Konza on Facebook for ongoing updates on new community measures. We update this webpage regularly. Konza patients can expect to receive updates through the Patient Portal as well.


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